FREQUENTLY ASKED QUESTIONS
Yes, you will receive the same product as shown in the picture.
We ensure that all product images on our website accurately represent the actual item. However, slight variations may occur due to lighting, screen resolution, or minor design updates from the manufacturer.
You can view your sales receipt in your account dashboard.
Simply log in to your account, go to “My Orders”, and select the relevant order to view or download your receipt.
If you checked out as a guest, your receipt is also sent to your registered email address after your order is confirmed.
You can return an item by following these simple steps:
- Contact our customer support within 4 days of receiving your order.
- Provide your order number and the reason for return.
- Our team will guide you through the return process and share the return address.
- Pack the item securely in its original packaging and send it back to us.
Please note: The item must be unused, in original condition, and with all tags/packaging intact to be eligible for a return.
Yes, we do restock items that are marked as “out of stock.”
However, restocking depends on product availability from our suppliers, so timelines may vary. We recommend checking the product page regularly or contacting our customer support for updates on a specific item.
We offer shipping across Pakistan.
You can have your order delivered to your home, office, or any valid address of your choice. Simply enter your preferred shipping address during checkout.
Please ensure the address and contact details are accurate to avoid any delivery delays.